22 - 24 May, 2017
Hilton Amsterdam Airport Schiphol, Amsterdam, The Netherlands

Free Resources

Welcome to the Enterprise Mobility Exchange Resource Library! On this page you'll find some of our top featured content, or click on the category links below to find more free resources and industry insights.


Download the Full Agenda

The Agenda for the Enterprise Mobility Exchange gives you detail and insight into the learning  opportunities available at the Exchange. Allowing you to visualize how you and your company can benefit from attending the event, benchmarking with senior attendees and, perhaps most importantly, discover how the Exchange can ensure you are always at the cutting edge when it comes to new technologies and developments.

eBook: How to Drive Innovation and Business Value Digitally and Operationally

How can you drive transformation?

How is mobile technology and innovation impacting the enterprise structure?

How can mobile be used to drive digitalisation?

Your exclusive eBook on How to Drive Innovation and Business Value Digitally and Operationally will provide you with the answers to these questions, with real-life insights from our experts at Airbus, Deutsche Post, TVH and Ryanair. 

Investment Priorities 2017

This research was carried out with senior decision makers cross industry who are attending the Enterprise Mobility Transformation Exchange in Europe whose top investment areas included:

  • Cloud Computing at #8
  • Augmented Reality at #14
  • Device Security at #4    

Want to know how your priorities compare to the rest of the industry? Want to know what the number one investment priority was for 2017? Download the report now 


6 Pillars for Building a Successful BYOD Program

As the Bring Your Own Device (BYOD) movement continues to gain traction across enterprises, it’s critical for IT executives and other decision-makers to develop a practical plan for managing, monitoring, and tracking employees’ mobile apps and how they’re using them for work. A successful BYOD program benefits organizations and employees while protecting valuable enterprise applications and data.

Gain further insight on this pressing challenge from our partners at Apperian, and find out how businesses can achieve higher productivity from employees and potentially higher satisfaction from customers whose needs are met more quickly and efficiently.


Interview - Marco Dacco, Head of IT Program Planning & Transformation Projects, Telecom Italia

Listen to Marco Dacco the Head of IT Program Planning & Transformation Projects at  Telecom Italia speak in this interview about how his organisation is changing its role and position in the market as a result of digital transformation movement. 
Having outlined IoT and Wearables as some of the key influencing trends in the next few years Marco will also share his views on the biggest implementation stumbling blocks for these innovative technologies.


Top Investment Priorities for Mobility Leaders for 2016 and Beyond

Ahead of the Enterprise Mobility Exchange, Europe, attendees were asked what their top business challenges are and which tools and solutions they plan to invest in over the next 6 - 18 months. This infographic lists the top 15 and five of the main challenges they are facing when trying to implement these solutions. 
Download the infographic below to see if your priorities are aligned with your peers or if your solution is listed.


The Global State of Enterprise Mobility: A Look to the Past, Present and Future

With an exclusive foreword by Dr Brian Laughlin, Technical Fellow, Technical Architecture and Strategic Planning at The Boeing Company and Advisory Board member for the Enterprise Mobility Exchange and other key industry insights from Google, GE Capital, Coca-Cola T-Mobile and British American Tobacco; the brand new The Global State of Enterprise Mobility: A Look to the Past, Present and Future report gives a deep insight into the investment priorities and challenges  of leading enterprise mobility and IT professionals.

The Global State of Enterprise Mobility: 2016

Now in its third year, this report, compiled from responses to our annual survey with over 300 senior mobility practitioners, will keep you in-tune with the developments and trends that have occurred over the past year in relation to the technologies that comprise enterprise mobility, and where business priorities should lie moving into 2016 and beyond.
Make sure you download your free copy below to discover the results.

Enterprise Mobility Exchange 2015 Post Event Report

Take a look at some of the themes and sessions that took place at the 2015 Enterprise Mobility Exchange by downloading the Post Event Report which covers: 
  • Exclusive insights into the delegates top areas of investment for 2015 – 2016
  • Key attendance stats so you can see just who participated
  • Uncover core discussion themes & industry trends
  • Watch unique presentations and interviews with mobility leaders from Forester, TVH, Schiphol Group and many more!

Guide to Enterprise Mobility and mCommerce Investments

Over the past year, the Enterprise Mobility Exchange has brought together hundreds of IT, field service and commerce decision makers to delve into their greatest challenges and identify their biggest investment priorities. We have researched with and surveyed this diverse network of leaders – covering different industries and geographical regions - and have compiled this guide, to give you unrivalled insight into the needs and priorities of enterprise mobility practitioners. We hope that you find this both informative and useful when considering your strategies this year.

Enterprise Mobility Exchange, Europe 2016 Post Event Report

Download this Enterprise Mobility Exchange, Europe 2016 Post Event Report to discover stats on who attended, what solutions delegates are investing in and what happened at the event. Also included is a mobility trends review from CCS Insights, plus video presentations from Philips on driving business growth through harnessing mobile, TVH sharing insights into the opportunities of the IOT data treasure chest and much more!

Lookout's Practical Guide to Enterprise Mobile Security

Lookout's Practical Guide to Enterprise Mobilty Security, covering what it is, why it matters and how to implement it in your organisation.

10 tricks to prevent mobilization fails in B2E apps

Whitepaper from Scolvo on 10 tricks to prevent mobilization fails in B2E apps. In this whitepaper, they outline the ultimate do's and don'ts of enterprise application development, to guide you through your way to successful mobilization.


Interview - Kalman Tiboldi, Chief Business Innovation Officer, TVH (IoT)

In this interview Kalman Tiboldi the Chief Business Innovation Officer of TVH talks about a new approach to innovation and business. Kalman believe the digital has entered the enterprise but how will the CIO’s manage the new technology being pushed through mobile and what opportunities will they bring?  Kalman will highlight the opportunities brought through IoT and what new business models have they discovered. Kalman will share his views with regards to how can organizations overcome some of the obstacles to the dream IoT ecosystem 


The Definitive Guide to Mobile Application Management

Mobile apps have taken centre stage for mobility in the extended enterprise because of the business value they drive and their ability to make employees, including BYOD, contractors, dealer networks and partners, more effective.

As a result, mobile app owners are being tasked with the unique challenges of mobile app security, deployment and management. Download the Definitive Guide to Mobile Application Management to learn about the requirements to take the app-centric mobile world head on.

Global State of Enterprise Mobility 2015 Infographic

This infographic looks at crucial areas of business decision making with relation to mobile solutions and trends over the next 12 - 18 months, including how solution providers are chosen, what obstacles enterprises are preparing themselves for, and what other significant developments experts expect to see emerge within the market. Download this exclusive infographic now to learn how this is likely to take shape and come to fruition for leading organisations worldwide.

Top 15 Investments Priorities in 2015

We surveyed our global network of enterprise mobility leaders from leading enterprises in Europe implementing mobile technology for their workforce to find out their biggest challenges and investment priorities for 2015 and beyond. Not to be missed!


Challenges and Opportunities for the CIO in the Current Mobile Market

Nick McQuire, VP of Enterprise Research, CCS Insight.

With the average number of connected devices per user in the European market reaching over 4.2 this year, along with a further blurring of the lines between professional and personal activity on those devices, Enterprise Mobility is becoming much less about managing the end-point and more about managing data, distributing content and securing information according to Nick McQuire, VP of Enterprise Research, CCS Insight.

Ahead of the Enterprise Mobility Exchange, Europe, of which he will be the Chairman, Nick sat down with us to discuss this trend and other developments which he feels are impacting the mobility market at the moment.

In this exclusive video interview, Nick discusses what challenges are currently keeping CIOs awake at night, what areas enterprises should be investing in to ensure their mobile deployments are as successful as possible, and what he feels could be a game-changer for mobile organisations in the next few years.

As 58% of employees now recognise the need for IT to be much closer to the business strategy of their organisation, Nick also explains how mobility has changed the role of the CIO in the context of the boardroom, and highlights the necessary link between technology and strategic performance in the market place.

Interview: Andrew Baynes, Enterprise Architect, National Grid

National Grid has been leading the way for the past few years through enterprise mobile technology. With a long history of mobilising workers at the organisation, Andrew Baynes, Enterprise Architect at National Grid explains the reasons why their mobile technology has remained reliable. The challenge is always around driving technology forward, there are obstacles around 2nd and 3rd generation investments and ensuring sufficient support as mobile devices are constantly being upgraded, there is an ongoing need for reinvestment in support. The bigger challenge for National Grid in the next few years will be to decide on investing more in mobile technology and thus retiring their desktop offering.

Interview: Didier Audoor, Domain Manager, Belgacom

Didier Audoor, Domain Manager, Belgacom explains how the Belgium telecoms company is bringing a lot more enterprise mobility technology into their workspace, as more employees are using tablets on the field. He highlights how Belgacom successfully increased the satisfaction rate within the organisation to 80% in a period of 2 years and explains the successful launch of 4G, but acknowledges that the limits of wireless carriers and technology are unknown.

Interview: Marco Altigieri, Project Manager, Enel Global ICT

Looking at current trends in enterprise mobility, Marco Altigieri, Project Manager at Enel Global ICT, believes Microsoft Windows is leading the way in technology, as well as the increased ability of new devices and new kinds of devices such as phablets, smart watches and glasses. He advises that organisations should always approve concepts and projects should be evaluated and tested in the field before they are approved. In order for new generation enterprise technology to work well within an organisation, IT needs to offer support for new solutions and remain flexible in order to work with business. His prediction for the future is more solutions will be tailored for enterprise with roots in the consumer market, as acceptance from fieldworkers is vital to the success of any mobility project.

Interview: Joe Norton, Deputy CIO, Philips

Joe Norton, CIO, Philips explains the biggest shift they are currently seeing is one in attitudes, generationally – 13-15% of Philips traffic has moved from their website to mobile devices in the last year. The explosion of technology to develop mobile apps instead of websites as well as the abundance in growth of smart phones as opposed to standard phones has changed how consumers are using websites. He also explains that the leading objective for Philips is around digital re-invention. They are focused on IOS as an operating system, but will have applications supporting all products and marketing roll-out for all mobile store-fronts which are available on internet, however the biggest challenges will be around bandwidth and security.

Interview: Alexey Rykhva, Global Program Manager, Proctor & Gamble

P&G is undergoing a productivity program and is in the early stages of their mobility journey. In this video interview Alexey Rykhva, Global Program Manager at P&G explains the basic pilots that hve been carried out globally.

Their successes to date have been equipping 5,500 members of their sales team with mobile technology and they are looking at expanding that to 3rd party agencies to ensure their partners are equipped with mobile technologies. The main challenge is there is no one single platform that they can invest in and they are using a trategy of using an eco-system instead of relying on one vendor.

Interview: Michel de Goede, Strategy Consultant/ Enterprise Architect, Alliander CIO Office

Michel de Goede, Strategy Consultant/ Enterprise Architect, Alliander CIO Office, explains their key enterprise mobility strategies, which is to enable employees to be able to work more at home. Security does remain a challenge for the organisation and this has been helped by making the distinction between IT security and information security. Michel explains their current security policy. He also highlights how they are making the transition from doing too much with various mobility platforms to employees using more of their own software.

Interview: Phil Colman, CIO, British American Tobacco ( BAT)

Phil Coleman, CIO of British American Tobacco (BAT) discusses current trends in enterprise mobility including the power of consumerisation and how this is spilling into corporates, which is having a knock-on effect on how companies are managing devices.

The challenges around this are looking for ways to control what is set up as consumer choice with a corporate and ways to treat and support a device that does not belong to you. When it comes to adding enterprise applications to mobile devices for the employee, Phil gives advice on how to keep it simple, using a HTML5 format, while remaining device agnostic.

Phil explains the successes of BAT in enterprise mobility – such as building their own corporate App store which is capable of sitting on a number of different devices.

Interview: Tim Embley, Knowledge & Innovation Manager, Costain

When considering a enterprise mobility strategy for your business, Tim Embley, Knowledge & Innovation Manager at Costain explains you need to understand the business case and what the customer needs before structuring the solution around their requirements. He explains the number of successes Costain has had through working closely with customers to get solutions right and providing a service to manage their assets better. Currently working with MobiCloud – Tim explains the organisation is collaborating to find the right solutions for their customers and how they are consistently bringing innovation and new solutions to their customers.

Interview: Sven De Leeuw, IT Manager, North West Europe, Becton Dickinson

Sven De Leeuw, IT Manager, North West Europe, Becton Dickinson,explains how their enterprise mobility strategy began, by using BYOD as an enabler before the SalesForce eventually moved to the company-own device policy. Ease of use and security are important, but he explains how they have found a mobile device management solution which enables BD to secure any device from Windows to iPads to Androids in the enterprise. BD has deployed iPads to 700 sales people and successfully integrated marketing applications, email and CRM, which can be synched with the company server.

Interview: Neil Pawsey, Senior Product Information Manager, Crossrail

Neil explains the current enterprise mobility initiative which is underway at Crossrail and his role in demonstrating mobile innovation. There is a challenge around consumerisation of mobile IT due to the invasion of consumer products, but this is not a valid answer to keep saying no to BYOD– as there has to be a middle ground of bringing those devices into organisations.

He also speaks of the current challenge to businesses, as IT can be a block against enterprise mobile technology and that part of the business needs to agile and become and enabler. Other big challenges include culture, change management and user-acceptance and Neil gives some tips on how to get around these.

Interview: Charles Johnson, Director of Optimization and Business Intelligence, Philips Health Systems

Listen to Charles Johnson, Director of Optimization and Business intelligence from Philips Health Systems share the story of a leading healthcare technology organization as they managed their escalation process. He covers what the successes and the pitfalls were that the company faced along the way.

Click here to watch Charles’s full story.

Interview: Adrian Wong, Creative Director at AstraZeneca

Adrian Wong, Creative Director at AstraZeneca introduces its approach to creating new value by catalysing innovative, emerging technologies across the company, tackling the challenges that make a real difference to business. You’ll learn about their approach to business engagement and technology discovery & evaluation through scouting and hands-on rapid prototyping to find and deploy 10X and disruptive technologies that have enterprise potential.

Watch how AstraZeneca’s is driving innovation through the Technology Incubation Lab.

Panel: The Highway to 5G and the Automation of Everything

5G will be a catalyst that transforms entire industries. Designed for people and things, supporting massive capacity and massive connectivity it will provide unprecedented levels of performance. Moving beyond simple connectivity, enabling real-time control and automation in some of the most demanding environments, all running on a scalable and programmable platform that your enterprise can tap into. 

Watch the discussion here in full.

Interview: Anosh Thakkar, Vice President and CTO from Philips

Vice President, Anosh Thakkar, speaks of a growing demand in an already pressurized environment. Anosh explains why their focus is on speed to deliver small innovations and explains the 3 enablers: Leverage your existing landscape; Build an Eco system of smaller players; User Experience is King!

Click here to watch Anosh’s fantastic approach to business growth

Interview: Mahesh Gupta, General Manager of Enterprise Mobility from Delta Air Lines

Mahesh Gupta, General Manager of Enterprise Mobility from Delta Air Lines speak about their MCoE journey and how it can apply to your organization. This presentation will give you the opportunity to explore the benefits of MCE and explain how it will help you transform your mobility strategy and accelerate your organization’s IT transformation. Click here to watch Mahesh’s full approach to MCoE.


Mobility Strategies and Best Practice

In this interview Dan Bieler the Principal Analyst at Forrester Research talks about what is different today with regards to digital transformation and will differentiate between and outlines strategic and ICT priorities for CIO’s in the years to come. Listen in to hear what Dan highlights as the key obstacles to a strong roadmap for mobility and his views on top mobility trends in the next 3 years.

Do More with Mobile: How to Implement a Holistic Enterprise Mobility Strategy and Maximise Return on Investment

IT transformation has created new opportunities for organisations to gain a real competitive edge on their market; enterprise mobility is at the heart of this transformation.

Being reported as one of CIO’s top priorities, it is now paramount to strategise with every part of the business in mind.  This executive panel will address the fragmented approach to enterprise mobility by discussing the ‘Mobile First’ approach, value, IT costs & risks and opportunities to extend business operations and analytics to mobile.
  • Wouter Schmitz, Former Chief Architect at ABN AMRO NL
  • Sören Schmidt, Director of IT Consumerization at Adidas Group
  • Daniel Dombach, Director EMEA Industry Solutions at Zebra Technologies
  • Moderator: Dan Bieler, Principal Analyst at Forrester Research

Presentation: Mobility as Core Capability of the Digitalization Program, Airbus

Peter Schoonjans, VP IT Infrastructure from Airbus shares his insights on mobility as a core capability of the digitalisation program.

Peter covers a range of hot topics including: Augmented reality in Manufacturing; Smartphones and the future workplace; RFID from manufacturing to smart luggage; 3D Printing opportunities; Drones; plus their “open” operating model and the potential of open source.

Click here to watch the full presentation


Focusing On The Future: What Are The Challenges and Opportunities in Enterprise Mobility?

We surveyed our global network of enterprise mobility leaders who are implementing mobile technology for their workforce, to find out what their biggest challenges are for the next 12 months and more specifically, what they will be investing in to overcome them. The results are revealed in Focusing On The Future: What Are The Challenges and Opportunities in Enterprise Mobility?


Embrace The Mobile Mind Shift – The IDEA Cycle by Forrester

Dan Bieler, Principal Analyst at Forrester Research focusses on CIO story, analytics and cloud and digital transformation his presentation talks about the mobile mind shift and what Forester has developed in terms of methodology to address the app development part of the mobile mind shift. Will talk about how mobility is influencing the business value creation, customer engagement and user experiences and look at what you may consider when developing applications – the idea development cycle!

Interview - Emil Berthelsen, Principal Analyst, Machina Research

This interview will feature Emil Berthelsen the Principal Analyst at Machina Research talking about how the enterprise is changing and how the mobile phone is impacting enterprise. With a big focus on data his predictions focus on data and applications but what has to be in place and what should enterprises be aware of especially in security.


Security Masterclass - Is There a Balance Between Security and Usability?

Enterprise mobility has proved to be a driver for organisational transformation. Anytime, anywhere access to information and realisation of business benefits like better customer service, employee satisfaction and a range of new business opportunities.
But hand in hand with opportunities come security risks, thrown sharply into focus of late by numerous data breaches globally. In this popular session, our panel of security experts shared practical experience of how to manage application, device and network security in an increasingly fast moving, digital environment.
  • Dragan Pendic, Chief Security Architect at Diageo 
  • Thomas Born, Chief Technology Security Officer Group Functions at Vodafone 
  • Aernout Reymer, Former Chief Information Security Officer at BT 
  • Moderator: Nick McQuire, VP, Enterprise Research at CCS Insight 

Interview - Nicholas McQuire, Vice President, Enterprise Research, CCS Insight (Business Processes and Security)

Nicholas McQuire the Vice President, Enterprise Research at CCS Insight will talk about what technologies will enable organisations to become more mobile friendly and why this is high on the priority list for CIO’s. As the digital transformation is driven by the organisation’s customers and with the biggest change expected to hit the traditional IT model, Nick will talk about the biggest in building a secure mobile enterprise. Closing this interview Nick will share his views with regards to the top 5 mega trends in the coming 2 years!


Case Study: Implementing a Digital CRM Strategy In an Ubiquitous And Mobile Environment

Marco Dacco, Head of IT Program Planning & Transformation Projects at Telecom Italia will highlight the past and focus on the future use of technology and methodology behind a Digital CRM Strategy In an Ubiquitous And Mobile Environment. The real massive digital wave has not yet arrived… The Telco’s platforms (and Operators…) have to be open, flexible, scalable in order to provide the Next Wave of Digital services.. and everything happens sooner than we think, Can you afford not to listen to this presentation?